Shipping Information - Palletised Curbside Delivery

We aim to dispatch all orders within 3 - 5 workings days.

Pallet Delivery

This product is shipped via pallet, this will be a curbside delivery. It is your responsibility to unload the delivery on arrival and dispose of the pallet itself. You will be contacted by our warehouse team to book in your pallet delivery. Should you need to select an alternative day or have access restrictions, please let us know as soon as possible. Failure to do so, 48 hours from delivery can result in additional charges being applied.

Please Note:

Delivery personnel are unable to provide assistance with the physical transportation or placement of this product within your premises, whether it be onto your driveway, garden area, home, or garage. 

This product is packaged within a sturdy wooden transport crate at a significant boxed weight. To ensure the safe and effective handling of the product, we strongly recommend a collaborative effort involving a minimum of four individuals utilising appropriate lifting straps. 

Prior to delivery, we advise consideration of the installation location and a plan for getting it to its proposed position. For added convenience during installation, the availability of heavy-duty sack barrows, roller crow bars, or furniture sliders are recommended.

Highlands and Islands

We are currently only shipping to the UK Mainland. If you are located in the Highlands and Islands additional charges may apply.